End-User License Agreement (EULA)
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End-User License Agreement (EULA) - Les Industries Royalty Inc.
This End-User License Agreement (“Agreement”) is a legal agreement between you (“User”, “you”, or “your”) and Les Industries Royalty Inc. aka Groupe Royalty (“Company”, “we”, “us”, or “our”) governing your access to and use of the GR Two-Way Communications integration service (the “Service”).
By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree to the terms of this Agreement, you must not use the Service.
Last Updated: March 12, 2026
1. DESCRIPTION OF THE SERVICE
The Service is a backend data integration application designed to transfer and synchronize data between authorized third-party systems and databases, including accounting platforms such as QuickBooks and other software services authorized by the User.
The Service operates as an automation layer that:
- Transfers data between systems using APIs
- Performs data transformation required for compatibility between systems
- Logs API activity for monitoring and debugging
- Temporarily stores transaction retry data when needed for processing reliability
The Service does not operate as a data warehouse or long-term storage platform.
2. LICENSE GRANT
Subject to the terms of this Agreement, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes.
You may not:
- Reverse engineer or attempt to extract source code
- Resell, sublicense, or distribute the Service
- Use the Service in violation of any applicable law
- Use the Service to transmit unlawful or unauthorized data
3. DATA PROCESSING AND STORAGE
The Service is designed to minimize data retention and process information only as required to perform integrations.
3.1 Customer Data
The Service does not permanently store customer or accounting data obtained from connected systems.
Data is processed in transit only for the purpose of completing authorized synchronization or automation tasks.
3.2 API Logs
For operational monitoring and security purposes, the Service maintains API activity logs, which may include:
- API request and response metadata
- timestamps
- system identifiers
- status codes
- error messages
These logs do not contain customer records or full transaction payloads.
Logs are retained for a minimum of one (1) year to support:
- troubleshooting
- system reliability monitoring
- audit requirements
- security investigations
3.3 Temporary Transaction Storage
To ensure reliable data processing, the Service may temporarily store transaction payloads for retry and debugging purposes when synchronization failures occur.
This temporary data storage:
- is encrypted and securely stored
- is accessible only to authorized system administrators
- is automatically deleted after a maximum of thirty (30) days
The temporary storage exists solely to allow failed transfers to be retried and to diagnose processing errors.
4. USER RESPONSIBILITIES
You are responsible for:
- maintaining the security of your connected accounts
- authorizing the Service to access third-party platforms
- ensuring that your use of the Service complies with applicable laws and platform terms of service
- maintaining backups of your own data where appropriate
The Company is not responsible for data loss resulting from:
- user configuration errors
- third-party system outages
- revoked API permissions
- incorrect data mappings
5. THIRD-PARTY SERVICES
The Service interacts with third-party systems, including but not limited to accounting platforms, databases, and APIs.
The Company does not control and is not responsible for the availability, reliability, or security of third-party services.
Your use of those services is governed by their respective terms and policies.
6. SERVICE AVAILABILITY
The Service is provided on a best-effort basis.
While the Company strives to maintain reliable operation, the Service may experience:
- temporary downtime
- API rate limits
- maintenance interruptions
- failures caused by third-party platforms
The Company makes no guarantee of uninterrupted availability.
7. SECURITY MEASURES
The Company implements reasonable administrative, technical, and organizational safeguards designed to protect system integrity and data processed by the Service.
These measures may include:
- encrypted communication channels
- restricted access controls
- infrastructure security monitoring
- secure credential storage
However, no system can guarantee absolute security, and the Company cannot guarantee the Service will be completely free from vulnerabilities or unauthorized access.
8. DISCLAIMER OF WARRANTIES
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR COMPLETENESS OF DATA TRANSFERS
The Company does not warrant that the Service will:
- operate without interruption
- be error-free
- meet all user requirements.
9. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY:
- INDIRECT
- INCIDENTAL
- SPECIAL
- CONSEQUENTIAL
- OR PUNITIVE DAMAGES
INCLUDING BUT NOT LIMITED TO:
- loss of profits
- loss of business
- accounting discrepancies
- data corruption
- or system downtime
arising from or related to the use of the Service.
In no event shall the Company’s total liability exceed the amount paid by the User for the Service during the preceding twelve (12) months, or $100 CAD, whichever is greater.
10. INDEMNIFICATION
You agree to indemnify and hold harmless the Company and its affiliates from any claims, damages, liabilities, or expenses resulting from:
- your misuse of the Service
- your violation of applicable laws
- your violation of third-party platform terms
- inaccurate or unauthorized data transfers initiated by you
11. TERMINATION
The Company may suspend or terminate access to the Service at any time if:
- the User violates this Agreement
- the Service is used in a manner that threatens system security
- required by law or regulatory compliance
Upon termination, the User must cease using the Service.
12. CHANGES TO THIS AGREEMENT
The Company reserves the right to modify this Agreement at any time.
Updated versions will be published at the same URL where this Agreement appears.
Continued use of the Service after updates constitutes acceptance of the revised terms.
13. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of Québec and the applicable federal laws of Canada, without regard to conflict-of-law provisions.
14. CONTACT INFORMATION
If you have questions regarding this Agreement, you may contact:
Les Industries Royalty Inc.
7562, ch. Côte-de-liesse, Ville Saint-Laurent, Québec, H4T1E7
info@grouperoyalty.com
https://grouperoyalty.com