3454 rue Griffith St-Laurent, QC, H4T 1A7 1-888-969-1866 info@grouperoyalty.com Please attach to your request: (accepted formats pdf|jpg|png|gif, less than 1.5Mo) 3 photos of the problem Up close Inside Outside Bill copy with the item in question identified Warranty certificate copy Upon receipt of all these documents, we will contact you within the next 48 hours. Thermos Thermal breakMistScratchesDirt in the thermosOther Doors (sliding and front doors) Door broomsHandleLatchMosquitoOther Windows Window mechanismCrankMosquitoAir infiltrationOther Finish Installation not completedCaulkingScratch shuttersHandle and bell installationOther Please note that in the case that it has been more than 2 years since the installation date, a service fee ($75 for transportation and $150 per hour for a technician, with a minimum of 30 minutes of work.) will be charged. I accept Groupe Royalty’s service call terms. All fields with a * are required
